As difficult as possible to use

This app does everything it possibly can to prevent you from using it. You need to fix authentication/login. The fastest way to lose your users is to force them to log in over, and over, and over again...especially when your login process is difficult in the first place. Also missing basic features for streaming apps: Continue Watching rarely remembers what episodes I watched or the place I was in; it’s also completely hidden under Watchlist and therefore not easily accessed; no memory of previous searches or suggestions for recently searched content; you can’t add entire shows to your watchlist, only single episodes which becomes useless quickly. You’re a streaming service, please get the basics of serving your users right.

jjbyrnebee about HBO GO: Stream with TV Package, v13.0.0