Totally Stinko - Never Works

I have never been able to make this app work. I know I have my user info, password etc. all correct. HBO says the problem is with our cable/WiFi provider, Wowway. Wowway blames HBO. I believe Wowway because A. Their cable/WiFi/phone service has been outstanding for 15 years and B. All the other apps on my phone & iPad work just fine and C. Everybody else hates this weak, poorly-designed, non-functioning waste of time. Don’t get it!

Dad with an iPad about HBO GO: Stream with TV Package, v10.3.0